Monday, May 21, 2012

Effective Communication

   

Email

The email just gave the basic information of what needed to be done in order to meet the deadline. It was written with a very professional tone and got straight to the point.
Written communication such as emails should start with a clear purpose, keep a respectful and business friendly tone and should also be used a backup to live communications so that there is no misinterpretations to what was said.

Voicemail
The VM included the same information as the email. The speaker’s tone was very nice and they were very specific about what they needed without being rude.

Face to Face
With this method of communication the person is very professional she smiles she’s calm and looks to gain eye contact with the other party to let them know it’s a serious matter that requires a sense of urgency and needs to be taken care of. According to Dr. Stolovich its best to deliver important information live and with all of the people present.

References
Laurete Education Inc., (2012). Communicating with stakeholders (Video Presentation) Presented by Dr. Stolovich.

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