Email
The email just gave the basic information of what needed to
be done in order to meet the deadline. It was written with a very professional
tone and got straight to the point.
Written communication such as emails should
start with a clear purpose, keep a respectful and business friendly tone and
should also be used a backup to live communications so that there is no
misinterpretations to what was said.
The VM included the same information as the email. The speaker’s
tone was very nice and they were very specific about what they needed without
being rude.
With this method of communication the person is very
professional she smiles she’s calm and looks to gain eye contact with the other
party to let them know it’s a serious matter that requires a sense of urgency
and needs to be taken care of. According to Dr. Stolovich its best to deliver
important information live and with all of the people present.
References
Laurete Education Inc., (2012). Communicating with stakeholders (Video Presentation) Presented by Dr. Stolovich.
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